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Showing posts with label vet. Show all posts
Showing posts with label vet. Show all posts

Friday, April 12, 2013

Farm Friday: Ill-Conceived Notion

This is something I posted a couple years ago. I file it under the "what was I thinking?" category...



As I was making the appointment with the vet's office, I thought to myself,
This is an ill-conceived notion.

A few of my critters were due for their annual shots
OK, 2 mths past due, but who's counting?
so I was figuring who to take. Since my vet gives a discount to any client deranged enough to bring in more than two animals at a time, I thought it prudent to take advantage of the savings. Also, more animals at once means fewer trips all together.

And I knew my yellow Lab had another ear infection. See, I'm kind of like an animal expert, so when she tilts her head back and scratches it slowly with her hind foot, then examines the foot, sniffs it, and licks the bacteria-laden puss from her claws, I just made that leap in my brain. I'm smart that way.

It's sorta like when a hillbilly picks some festering bit of squirrel from between his teeth, studies it, then eats it.

So I decided two dogs and two cats would be a nice, balanced mix. Wisely, I determined that putting both cats in one carrier would free up one hand, making things more efficient. They would be comfortable, I was sure, as it was quite roomy.

By roomy, I mean it was roughly the size of a one-car garage.

As it had a handle, I considered it a "carrier", but much like a hanky in a breast pocket, it was all for show.
This was meant to be set in place in one's home and remain there. If the house were to be sold, this "carrier" would be sold along with it, much like a refrigerator or an oven.

With the cats comfortably lounging in their respective corners, I hoisted it up and proceeded to get it downstairs to the car. Besides the mass and the bulky dimensions of the carrier itself, I hadn't thought that I would also be hauling the combined 25 lbs of the cats themselves. My back and neck muscles were bulging, I started to break out in a cold sweat, and I was muttering obscenities under my breath, but get it downstairs I did.

Next I brought the dogs down. Sunny (the Lab) was wiggling all over, excited at the prospect of
going somewhere
and
doing something.

She leaped before the door was fully open.
You know how when Wile E Coyote runs headlong into a cliff painted deceptively like a tunnel, and his body accordians up and he plays music? I can attest that this happens in real life.

When her body straightened out, and with the door in its fully upright position, she jumped into the back of the car. By the time I leveraged the carrier into place beside her, I had to spend a few minutes picking up the crayons, coloring books, headphones and socks that had been dislodged from the car due to Sunny's perpetual state of wiggle-iness.

We got to the vet's in short order and I proceeded to unload without incident. Getting them into the office was another matter.

First Sunny wedged herself into the doorway just as I was edging the carrier through.
She is not known for her intellect.

They were jammed, but I unstuck them and tried again. This time I told the dogs to stay as I tried to put the carrier through first. But Cindy Lou, the little Rat Terrier, darted under the carrier and around my ankles a couple times, winding me up like a top, then sprinting back the way she came, sending me spinning.
Unfortunately the act of unwinding herself only served to wind Sunny up.

I put the carrier on the ground and proceeded to intricately step over and under leashes, much like Tom Cruise avoiding lasers in a spy movie.

Untangled, I left the carrier where it was and got the dogs in the door, then dragged the portable shed through the doorway inch by inch.

We had made it.

Into the foyer.

We then had to repeat the whole process to get through the next door and into the office proper.

Only once I opened said door, the antiseptic smell of Vet's Office washed over the dogs and they knew where they were. This was no longer an adventurous outing, but an excursion through the gates of Hell.

They both put their full body weights into pulling back against their leashes. This while I was pushing the carrier through the doorway with about 1/2 inch to spare on either side, like I was moving a dresser into a bedroom. I pushed it into the office as far as my arms would reach, then stepped back and flung the dogs in with one mighty, adrenaline-surge of strength.

I recovered my breath for a few moments in the waiting room, slumped in a chair, my hair plastered to my face, my clothes enshroudeded in dog hair. The dogs were trembling in the corner. The cats, nonplussed, gazed out at me from the confines of their mini mansion.

The time came to weigh the dogs and Sunny lumbered onto the scale. I know I heard it creak. For a split second her motion stopped and her weight registered.
101 pounds.

My mind's eye offered up several snapshots:
Sunny parked under the table, catching each food particle before it hit the floor.
Sunny beating the other dogs to the dishes placed on the floor to pre-rinse before going in the dishwasher.
Sunny trying to wedge her massive body inside the dishwasher to get any nuances of food left behind from the pre-rinse.
She was all about the food.

Next it was Cindy Lou's turn.
"Go ahead and put her on the scale", instructed the tech.
"She is on the scale", I replied.
She weighed all of 8 pounds.

We got them all in the exam room and the the vet did his thing and all went well. Except Cindy, having never been to the vet's before, was nervous. Standing on the exam table, facing the vet, she saw his hand reach out to her and she wanted away. With her little tail being pressed up against my arm, she had nowhere to go. So she started backing her hindquarters up my body till her back legs were on my shoulder and she was doing a full handstand, completely vertically, upside-down.

Yes. I have normal animals.

The exam over, with thorough examinations and multiple vaccinations for each of them and two new drugs for Sunny's ears, I headed to the desk to check out.
There was much clicking of the keyboard.
There were many papers printed.
There were consultations in hushed whispers.

I was presented with the bill.

$401 dollars.

My God in heaven.

This was 1/2 a month's worth of groceries.
This was a pair of shoes and a pack of socks for each member of the family. And throw in some underwear.
This was a couple month's worth of school lunches.
This was a trip to WalMart when I only planned on getting some Tide and Ziplock Bags but ended up buying everything that I saw that I thought we needed at the time including that cute little throw-rug that would look just right by the front door.


There was only one thing for it.
Sell the children for scientific experimentation.

Thursday, January 31, 2013

I Need Therapy Thursday: Unethical Vet Practice Manager!

Fuming.

Steam blowing out of my ears.

I took our sweet old kitty Mamfy to the vet yesterday morning, as scheduled, for the extraction of an abscessed tooth.





























We had planned it last week, but I was never told how much the procedure cost.

I won't lie, I was SHOCKED when I dropped her off and they reviewed the cost of the procedure. Over FIVE HUNDRED DOLLARS!

But hey, all the costs looked on the up and up when they showed me the itemized invoice, and I knew she HAD to have the procedure, so what was I going to do? I gave them the required deposit of $150 and left her in their hands.

When I went in last night to pick her up, I asked if I could pay another $150 at that time and the balance next week.

The secretary checked with the practice manager (by phone) and told me I could pay half of the balance at the time, and leave them a post-dated check for the rest, but if I did that,

THEY WOULD NOT SEND HOME ANY OF HER MEDICATIONS!

So wait, I said. You're telling me if I don't pay the balance in full, right here and now, you would send my elderly cat home, after just having several teeth pulled, with NO antibiotics or pain meds?

Well, yes. We did review the charges with you this morning, and you signed off.

Yes, and I'm not disputing the cost, although quite frankly I think it is exceedingly high. I'm just asking if I could pay a part of the bill next week.

We can't do that.

Are you aware that I have been a client here for over ten years, and that I bring roughly a billion animals into this practice?

Yes, I can see that you have quite a number of animals.

And my account is in good standing? We've paid you thousands upon thousands of dollars over the years, always on time?

Yes.

And yet you're going to tell me that if I don't pay you every cent right now, you will send my cat home without medicine? Do you have any idea how unethical that is?

I'm just the messenger.

Yeah, I know.  How about if you messenge back to your practice manager that this is sickening? I am truly disgusted right now. I am not disputing the charges. I am not asking for a reduced fee. I am simply asking for you to allow me to pay you some today, and the rest next week. But you're going to hold my cat as ransom. This is not how a vet's office should be conducting business, especially not with a loyal client with an excellent payment history.





Of course, this whole conversation is paraphrased, but that's the gist.

And of course I paid them every red cent.

They may be comfortable sending an animal home post-surgery without meds, but I'm not.

Guess the kids will have to make their peace with Ramen till next payday.



I don't know, am I out of line?

I mean, I could see if I just walked in the door and they didn't know me from Adam, but shouldn't my history with them count for something?

We would keep them in the black if all they saw was just my lab Sunny, but for those of you new here, I have six dogs and four cats, plus farm animals that they see.
I spend a small fortune in this practice. For all the small animals, I pay in full at the time of visits, the farm animal visits are billed to me and we pay when we get the bill. In full.

Tell me I'm crazy.
Or tell me the practice manager is unethical.

Your call....

















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Friday, November 30, 2012

Farm Friday: Straight From the Horse's Mouth

Couple weeks ago, the farrier was here.
And in the process of holding my pony Finnegan while he was getting his feet trimmed, I found myself with my hand inside his mouth.

OK, in looking back at that, I realize there are a whole lot of misplaced modifiers, let me  clarify...

*I was holding the pony, not the farrier. I don't mean I wasn't holding the farrier (please allow me a second to daydream......OK, I'm back), I mean the farrier wasn't holding the pony, I was.
*The pony, not the farrier, was getting his feet trimmed.
*My hands were inside the pony's mouth, not the farrier's mouth (please allow me...oh never mind, I need to get a move on, here).











ANYway, when my hand was inside the pony's mouth (and I have no idea why it was really there), I cut my thumb on something razor-sharp.

That's odd, I thought. Pony's teeth aren't really all that sharp.

So I did a quick on-the-spot dental exam, and realized one of Finn's incisors appeared to be broken. The top part, where it meets the gum, was pulling forward, and seemed like the whole tooth was about to come out. YIKES!  Without their incisors, they can't graze.  Without grazing, they can't eat, without eating, they can't live.  This was serious!

Soon as the farrier left (sigh), I called the vet, whose number I have committed to memory.

I explained the situation to the receptionist, and she put the vet on the line.

I recapped the sitch to the vet, and asked,

Is this something I need the vet for, or should I call the equine dentist?

Well, he says, how old is your horse?

Two and a half, says I.

If he's two and a half, that sounds like he's losing a cap.

That sounds serious.

Not at all.  At around that age, a horse's permenant tooth starts to come in, and it pushes the cap out.

So when can you come out?

I don't think I need to come out.  This is a perfectly normal process.  He'll do this again in about a year, and then the year after that until all his permenant teeth are in.

So how much will it cost me?

You don't seem to understand.  This is normal.  His tooth isn't broken.  The cap is just pushing out.

If I can find some other problems for you to work on while you're here, will I get a discount?

Nothing's broken!  There's nothing to fix!

I don't....I don't understand.  Horse.  Tooth.  Problem.  Vet.  Money.  That's the way it works.

I.  Don't.  Need.  To.  See. Your.  Horse.

Well, I guess if you're all booked up right now, I'll try to keep an eye on him.  If he doesn't appear to be in discomfort, and he seems to be eating OK and not dropping weight, then we'll just sit on this for a bit.

OK.  That sounds like a plan.  You call me if he starts to lose weight.

OK, Doc, thanks....




(Sheesh, you can't get good help when you need it.)



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Rudeness disclaimer:

I love all your comments,
I read every one!
But I can't hit 'reply',
I've no time for fun.
Please don't judge me,
Please don't hate.
If you have a question that just can't wait,
Send me an email at farmbeachgal@yahoo.com,
And I'll answer right back because I'm, you know, the Mom.

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